I also haven’t gotten any specific response from anyone.

What you may want to do is to begin shutting down, one at a time, the different scripts — particularly any that started running about the time Bluehost started throttling you. See if that’s making a difference. You could also spend a few dollars recreating your site on a different hosting service with a new test domain name to see if you are still having the problem.

I did work with a web development company who had a client’s account suddenly bring everything down because she’d installed some tracking code from an affiliate that began effective producing a Denial of Service attack. Even when they were able to isolate her account, it brought the server to its knees. The worst part was that she didn’t want to kill the code because she was getting referral income from it, but it was running all kinds of spam *through* her account.

Best of luck, Cindi. I’ll keep trying to get some more information for you. Please let us know how things are going.

Carolyn

I don’t know why it is being throttled, and more disturbing, at least 10 different Bluehost tech support people (I’ve didn’t start logging my calls until this went on for a few days) don’t know either.

One thought it could be two scripts from W3 Total Cache:
/wp-content/w3tc/min/da1c9d0f.618bd5.js
1/15/12 12:56 PM
233017bytes

/wp-content/w3tc/min/dd69998e.67ceaa.js
1/15/12 1:03 PM
214783bytes

No answer yet to my questions on the WP forums as to which setting are causing this or what is running.

I submitted my site to Yoast. The money I’m paying is cheap compared to the time it has drained during the last three weeks.

I noticed you had some Amazon affiliate links on your site and thought I’d mention it.

Thanks again!

Carolyn E. Cooper

You may want to first check that it isn’t a theme or plugin issue that will follow you wherever you move. Not long ago I had to kill a plugin on another site that hadn’t been updated in awhile and was being used by spammers to re-direct traffic.

If you are still looking to move, I haven’t had any problem with Westhost beyond the usual heavy-traffic-on-school-holidays slowdown. I’ve been keeping an eye on my Google Analytics site speed data and the slowdown was all due to one page which was feeding some video from Vimeo (and even that wasn’t that slow). I’m actually creating 30 WordPress installations today for a class that starts this week, so I’m still quite pleased with Westhost.

I like to monitor any problems or complaints the services I recommend get, so I’ll check with Bluehost and see what they have to say.

Thanks for the question and good-luck!

Carolyn E. Cooper

In your WordPress Administration navigation menu, look under Appearance and you should see the option Header. Click on Header.

Here you will see the default images provided with the TwentyTen theme (including sunset). You will also see an option right above those Default Images called Upload Image. You will see instructions that tell you that you an upload a 940 x198 pixels image.
Create your 940 x 198 pixels image and click on the Choose File button. Select your new image from your computer then click the Upload button.
Once your new image has uploaded, the TwentyTen theme will use it instead of any of the Default Images.
To change the image, select a Default Image or upload a new image.

Easy-peasy!

Most hosting services offer a Control Panel or Manager of some kind that let’s you log into your account and upload files to your web server. If so, you can load your file that way.

If you are going to be loading a lot of files over time, you should use an FTP program. There are a lot of FTP programs available. If you’re on a Mac, Cyberduck is a quick, easy solution. I’ve used Fetch since it first came out and still fire it up for a lot of project.

Once you have your FTP program installed on your computer, you will connect to your web server by providing your hostname (usually your domain name such as carolynecooper.com), your username and your password. Some hosting services provide a different username and password for your FTP access, so read your instructions/FAQ from your hosting service (or check with tech support).